For water and wastewater maintenance, emergency service, taste and odor concerns call 972-205-3210 or firstname.lastname@example.org. We are available 24 hours/day, 7days/week, 365 days of the year.
For Water Utilities Administration call 972-205-3210, or fax to 972-205-3242.
Utility Customer Service
If you are in need of Utility Billing/Credit Information call 972-205-2671 or visit Utility Billing/Credit Information. Walk-in service is available Monday to Friday 8 a.m. to 5 p.m. at the Duckworth Utility Service Building, 217 N. Fifth St.
The Garland Utility Payment Drive Thru is open Monday to Friday 7 a.m. to 6 p.m. at 717 W. State St. The Drop Box is available at any time and is located in the far left lane of the Drive Thru.
Utility Reconnect Services After Hours are Monday to Friday 5 p.m. to 7 p.m. and Saturday 9 a.m. to 12 p.m.